City of Red Wing

Frozen Service Lines Advisory

Thursday, February 13 2014 12:00 AM

Due to the extreme cold temperatures and the depth of the frost in the ground, some water service lines may be at risk of freezing.  The owner of the property is responsible for all water and sewer lines between the home or business and the main lines in the street.  This is where the freezing is likely to occur.

The City of Red Wing is reminding customers to regularly check the temperature of the water coming out of the faucet in their homes or businesses.  If the coldest temperature is below 40 degrees, the City is suggesting that residents run a small stream of water at all times. A stream of water approximately the width of a pencil should allow the continued passage of water through your water lines.  We suggest that you leave the water running until the frost is out of the ground and the risk of freezing has passed. The costs associated with this preventative measure would be incurred by the property owner; however it may be less expensive than the plumbing repairs needed if the water line freezes. This is at the owners’ discretion.

If your water line does freeze, the City advises that you contact a plumber immediately. Once you have your lines thawed, please contact the City so that the issue can be documented. The expense incurred for the needed thawing, will be the responsibility of the homeowner.

If you have any questions regarding this process or your individual service, we encourage you to contact the Public Works office at 651-385-3674.


Thank you for your cooperation.


Contact: Jerry Plein, Superintendent – Public Services
Public Works Department
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