FAQs • Red Wing, MN • CivicEngage

What should I do if stolen checks or cards have been used?: Contact the banks and/or businesses that accepted your checks or cards to notify them of the fraud and offer to sign any affidavits of forgery as needed. Encourage the banks and businesses to pursue charges against any identified suspects.

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Theft & Identity Theft

1. What should I do if my keys are taken?: Change or re-key corresponding locks.

2. What should I do if my checks or credit cards are taken?

Notify your bank immediately and then call the three credit reporting bureaus to report the loss and ask them to put a fraud alert on your record so no new credit will be issued without verification of your identity.

Experian
- Phone: 1-888-397-3742
Trans Union
- Phone: 1-800-680-7289
Equifax
- Phone: 1-800-525-6285

3. What should I do if my social security card is taken?

Call the Social Security Administration fraud hotline to notify them of the loss and get information on how to get a duplicate card.

S.S.A. Fraud Hotline
- Phone: 1-800-269-0271

4. What should I do if my driver's license is taken?

Apply for a new license and “flag” your license as stolen at the Department of Motor Vehicles.

Identity Theft
- Website
- Phone: 651-296-2025

5. What should I do if new checks or cards have been mailed to a different address?

Call the United States Postal Inspector about mail being falsely forwarded at 1-800-372-8347

Local Postal Inspector
- Phone: 651-293-3200
- Fax: 651-293-3384
US Postal Inspector Website

6. What should I do if stolen checks or cards have been used?: Contact the banks and/or businesses that accepted your checks or cards to notify them of the fraud and offer to sign any affidavits of forgery as needed. Encourage the banks and businesses to pursue charges against any identified suspects.

7. What should I do if someone has stolen my identity to get new credit?

Call the Police Department and make an identity theft report. In Minnesota, Identity Theft becomes a crime only when any victim (person or business) suffers a monetary loss. Also call the Federal Trade Commission (FTC) Identity Theft Hotline at 1-877-438-4338 to notify them and get advice on how to proceed.