Information Technology

Applications & Databases

They are responsible for all applications and databases utilized by city of Red Wing employees.

They include:

  • Alloy Navigator Inventory Management
  • ArcGIS
  • Avaya
  • Backup Exec
  • Cartegraph utility infrastructure database
  • CeleriTIME
  • Compliance Suite
  • Digital Evidence Series (DES) squad car digital camera system
  • Digitility
  • Enchange
  • ERPortal water treatment database
  • GFI Mailachiver
  • IdentiPass
  • Laserfiche
  • Permit Works
  • PlantIT
  • Police Case Managerment
  • Pontem Cemetery
  • Solarwinds network monitoring
  • Springbrook Financial
  • TapIT telephone reporting
  • TrendMicro
  • Websense Internet monitoring
  • Windows Update Mgmt
  • Wonderware/SCADA

Services Provided

  • Desktop/Laptop: new computer setup, virus protection, software configuration, troubleshooting and technical support.
  • Infrastructure: System design and upgrades, performance monitoring, data switches, premise wiring, Inter-building fiber optics, wireless access points, System 36, Windows 2003, 2003r2, Windows 2008, 2008r2, VMware, Terminal Servers, Network credit card terminals, Remote access (VPN).
  • Network Core: Green Bytes Storage Area Network (SAN), Active Directory
  • SmartPhones: Setup and configuration, email connectivity
  • Email: Exchange 2010, Server management, distribution lists, spam/malware filtration
  • Security: Multi-layer malware and spam protection, Intrusion detection
  • Internet access: Service management, content filtering and reporting
  • Network printers/copiers: service contracts, technical support, usage/needs analysis
  • Channel 6: Nexus video server, control room audio board, cameras, microphones