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Information Technology
Applications & Databases
They are responsible for all applications and databases utilized by city of Red Wing employees.
They include:
- Alloy Navigator Inventory Management
- ArcGIS
- Avaya
- Backup Exec
- Cartegraph utility infrastructure database
- CeleriTIME
- Compliance Suite
- Digital Evidence Series (DES) squad car digital camera system
- Digitility
- Enchange
- ERPortal water treatment database
- GFI Mailachiver
- IdentiPass
- Laserfiche
- Permit Works
- PlantIT
- Police Case Managerment
- Pontem Cemetery
- Solarwinds network monitoring
- Springbrook Financial
- TapIT telephone reporting
- TrendMicro
- Websense Internet monitoring
- Windows Update Mgmt
- Wonderware/SCADA
Services Provided
- Desktop/Laptop: new computer setup, virus protection, software configuration, troubleshooting and technical support.
- Infrastructure: System design and upgrades, performance monitoring, data switches, premise wiring, Inter-building fiber optics, wireless access points, System 36, Windows 2003, 2003r2, Windows 2008, 2008r2, VMware, Terminal Servers, Network credit card terminals, Remote access (VPN).
- Network Core: Green Bytes Storage Area Network (SAN), Active Directory
- SmartPhones: Setup and configuration, email connectivity
- Email: Exchange 2010, Server management, distribution lists, spam/malware filtration
- Security: Multi-layer malware and spam protection, Intrusion detection
- Internet access: Service management, content filtering and reporting
- Network printers/copiers: service contracts, technical support, usage/needs analysis
- Channel 6: Nexus video server, control room audio board, cameras, microphones