Police Chief

Ask the Chief

“Ask The Chief” is a weekly post allowing readers access to useful information about law enforcement issues in the city of Red Wing. This communication tool has been developed to enhance our community policing efforts by providing residents and visitors with the opportunity to ask questions about local laws, programs, and the Department in general.

Submit your question to askthe.policechief@ci.red-wing.mn.us. 

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Mar 25

March 25 - Calling for Help after a Fall

Posted on March 25, 2019 at 10:21 AM by Kate Berg

March 25, 2019

Ask the Chief

Q: If you fall at home (can’t get up) and the Red Wing Police Department comes to help you up and you are not hurt do you have to pay for that? I guess there are some seniors that have husbands who fall that they know are ok but cannot lift them and they are afraid to call the police.

Image of a woman face-down on the floor with the words "Calling For Help When You Fall" and th

Thank you for your question.  First, the Red Wing Police Department does not charge for responding to calls for service. There are two exceptions--the first being a response to a property that is declared a “Disorderly Property," in accordance with City Code Chapter 10, Section 10.26 Disorderly Property, and the second for excessive false business alarms, where the business received a written notice of excessive false alarms.  In those instances, both may be billed for responses once notified. 

If you experience a fall and need help getting up, call 911 or the non-emergency number at 651-385-3155. The Goodhue County Dispatcher will dispatch the appropriate response, in Red Wing that will consist of Police and Fire Paramedics. The National Safety Council states that falls account for 1/3 of all non-fatal injuries and that every 20 minutes, an older adult dies from a fall somewhere in the United States. Therefore, we will always err on the side of caution and request that a paramedic assesses individuals that have suffered a fall to ensure they are okay. Also, if falls are common, or becoming more common for you, we highly encourage you to discuss the matter of falling with your doctor. 

The National Safety Council recommends that you try these tips to make your home safer: 

• Remove clutter, small furniture, pet gear, electrical cords, throw rugs, and anything else that might cause someone to trip
• Arrange or remove furniture so there is plenty of room for walking
• Add grab bars inside and outside of your bathtub or shower and next to the toilet
• Put railings on both sides of the stairs, and make sure stairs and hallways have good lighting
• Make sure outdoor areas are well lit and walkways are smooth and free of puddles/ice

While we all are aging every day, falls do not have to be a part of that process. Understanding fall risks is the first step to keeping our loved ones and ourselves safe. 


1. Red Wing City Code, Chapter 10, located online at http://lf.ci.red-wing.mn.us/weblink/0/doc/159293/Page1.aspx

2. National Safety Council, Safety at Home, Falls, located online at https://www.nsc.org/home-safety/safety-topics/older-adult-falls

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